Terms & Conditions.
RETURNS AND REFUNDS
Prices are subject to change without notice.
Please choose your pass carefully as all purchases are strictly non-refundable.
Zen Yoga + Pilates reserves the right to cancel and change teachers, events, classes and workshops without prior notice.
A small pass extension may be permitted in some circumstances if a request is put in writing only before the pass expires, and only in an event of sickness or injury. Extensions will not be offered for vacations or general busyness of life, so please choose your pass appropriately unless the pass specifically details such.
Direct Debit Membership can be paused for a maximum of 4 weeks per year, with the pass terms being extended for the time paused.
Please note that QuickPay is our online merchant facility, payments made online will show up on your bank statement under Quickpay Zen. Any customer initiated disputes regarding online transactions will result in a bank chargeback fee of $11, charged by QuickPay
All classes, workshops and events must to be pre-booked
Please note that no refunds are available for your purchase. If you have purchased a workshop place and are no longer able to attend, please let us know at least more than 48 hours in advance and we will offer you Zen Yoga + Pilates will issue a credit, minus a $15 administration fee. If you cancel within 48 hours of a workshop, no refund or credit will be available whatsoever.
The 30 days unlimited is 30 consecutive days from date of first visit. New students are only able to take up one of the Introductory offers, and only at their first visit. It gives you unlimited access to all classes on our schedules, within the designated time frame, excluding all courses & workshops.